Symantec antivirus server not updating

The Live Update function appears to work and the home page of the Endpoint Protection Manager shows that the info is up to date.If I look at the "Show Live Update Downloads" screen, it is empty and says "No Live Update Content has been downloaded".Other details, such as policy updates, enable/disable features, etc all work from the server to the client.It appears to be just the Anti Virus/etc definitions that are not being updated - and it "seems" like they are not being put in the right place by Live Update or something else. Hi ascendinternet, If you click "Download Live Update Content" above "Show Live Update Satatus" does anything happen? Do any of the clients have up to date deffinitions?Intelligent Updater is less convenient to use than Live Update, because it is a manual process.This document explains how to update Symantec Endpoint Protection definitions by running Live Update.The University Information Security Office (UISO) recommends that you update your virus definitions daily, and scan your computer weekly. Live Update will download the virus definitions from Symantec's site.Back to top Symantec's Intelligent Updater is an alternative to Live Update for obtaining the most recent virus definitions.

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To verify that the SEPM content has been updated, look in the following folder: "C:\Program Files\Symantec\Symantec Endpoint Protection Manger\Inetpub\content\" b. This is the date and build number of the definition set installed.

) are looking for them somewhere else, hence there never being any new updates!?

The reason I wanted you to try live update on the client computer is so we can identify if the client is being managed or not. Since you can send instructions to the clients, obviously the clients are being managed.

So, the only solution was to reinstall version 10, which is once again working perfectly.

We may try again when our server is upgraded in a few months ...

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